10 Tips for a Successful Project
- Know who the “real” customer is and how you can help them achieve their goals. While the SOW may have clearly stated the requirements, you do have a responsibility to ensure that the project delivers what the client really wanted. This helps to ensure customer acceptance as the project closes.
- Understand who the client has to report to and when. Everyone has a boss. You have to give the client project information in such a way that they can provide it to their boss in a timely and professional manner.
- Stay on top of your project…you are the owner. You have to know the details of each part of the project and how the parts are related.
- Track the cash…know where it is coming from and where it is going.
- Hold your team accountable to the schedule. Involve both your team and the client in developing a realistic schedule.
- Aggressively deal with scope creep. My personal preference is to close out the initial project first and then start a new project for additional add-ons. Sometimes, this is not feasible or practical. In these cases, be sure to document the change orders and gain alignment on any impact to cost, schedule and/or scope.
- Do not underestimate or overestimate risk, but always keep it in perspective. Acknowledge and plan for each risk. However, realize that not all risks will occur.
- Pay your subs in a timely manner. Subcontractors have bills to pay and families to feed.
- Document lessons learned…the crime is not making the mistake the first time, it is repeating the mistake repeatedly.
- Have fun and enjoy the journey with a smile. Always have a sense of humor!